Amazon South Africa: Data-Driven Customer Experience.
MIQ built a large-scale data and AI platform that consolidates billions of transactions to deliver personalised offers, targeted promotions, and accurate demand forecasts. The solution improved marketing precision, operational efficiency, and inventory planning, resulting in larger basket sizes, higher retention, and a smarter retail experience for over 20 million loyalty customers.
Anonymised Financial Instituition – Digital Transformation & Compliance.
MIQ modernised a major asset manager’s legacy systems into an integrated cloud platform, automating onboarding, compliance, and reporting. A secure investor portal improved client experience, while regulatory alignment was maintained throughout. The transformation cut administrative overhead by 40%, boosted satisfaction, and enabled rapid product and regulatory updates—creating a future-ready environment.
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